I recently interviewed multiple thought leaders from the Deloitte Transactions and Business Analytics LLP team on industry trends. We covered so much that we couldn’t fit it all in a single blog post. Part one of my interview was published Monday, part two was published Wednesday, here is the third and final part.
Recently, I asked the team for their observations on the eight trends that were discussed in eDiscovery Today’s 2023 State of the Industry report, released last month. Here are their observations on the last two trends.
What do you think will be the biggest eDiscovery related trend that we will see organizations address in 2023 and why?
- Nicholas Wittenberg, Specialist Leader: I think there will be more training, uses, and updates to AI including addressing issues with bias as well as preserving privacy. AI has been around since the 50s and what used to be theoretical is now being played out in real time which allows for the notion of Always Improving Artificial Intelligence to accelerate.
- Julie Strong, Software Engineering Manager: Cloud platforms/services will continue to replace on-prem services due in large part to the convenience and ability to reduce costs, take advantage of regular upgrades, built-in security, and speed, to name a few. Additionally, the growth in digital data will increase data volumes and impact records management, data collections/reviews/analytics/productions and associated workflows.
- Colleen Straniero, AVP, Service Delivery: One of the biggest trends I think will be migration to the cloud. Government agencies seeking to consolidate hosting volumes across components or within agencies can save on vendor hosting costs.
- Kelley Hempson, Senior Solutions Delivery Manager: I think more government agencies will embrace moving to the Cloud as secure infrastructures continue to be put in place.
What do you think is the eDiscovery challenge that not enough people in the industry are talking about and why don’t you think more people talk about it?
- Kelley Hempson, Senior Solutions Delivery Manager: The ethical implications of the technology being used should be getting more attention. Consider what inherent bias is inadvertently included in analytics tools when considering adoption and how it will be used.
- Jessica Moran, Service Delivery Manager: Data accessibility—data received in static formats (social media returns, bank statement pdfs, etc.) sometimes needs to be analyzed beyond just a facial review. Intelligent extraction of this information into analyzable file formats will be game changing for accelerating the analytical capabilities in civil and criminal matters. With the shift to the cloud, there is incredible opportunity to use automation and AI to help address this challenge.
- Pat McColloch, Managing Director: The proliferation of video. Managing, collecting, reviewing, and redacting video files brings significant challenges that the industry is only just beginning to think about.
- Nicholas Wittenberg, Specialist Leader: Dealing with large data sets such as video. Collecting, analyzing, reviewing, and producing video is a huge undertaking from the size of the content as well format.
Thanks to the Deloitte Transactions and Business Analytics team for appearing on the eDiscovery Today Thought Leader Interview series!
So, what do you think? Please share any comments you might have or if you’d like to know more about a particular topic.
Disclosure: Deloitte is an Educational Collaborator of eDiscovery Today
Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.