Did you know that Microsoft Purview no longer shows legal hold history for custodians? Brock Carrier of Casepoint discusses that in this post here!

As discussed in the post titled (wait for it!) (Microsoft Purview No Longer Shows Legal Hold History for Custodians, available here), the August 2025 move to a “new eDiscovery experience” in Purview (previously Microsoft 365, or M365) has attracted a lot of unwanted attention from users. Previously, Casepoint covered the inability to create and send legal hold notices in the system, and now another shortcoming has surfaced: historical data for legal hold custodians is now gone.

What Changed for Purview Legal Holds

The user interface shows who is on hold while it’s active.

But when you remove that person, they’re gone. They no longer appear in the interface. In fact, there’s no record showing that they were ever on hold.

The historical information disappears in the redesigned interface. As a result, custodian timelines and context are harder to trace. Teams are unable to cleanly track when someone was placed on hold, when they were released, or prove that their data was preserved during a specific time window. Digging into logs and custom engineering may be required to find the information that teams were used to accessing easily.

So, why is this a defensibility problem? And what can legal teams do about it? Find out here, it’s only one click! Managing outside counsel starts with managing to click! 😉

So, what do you think? How is your organization working with Microsoft Purview? Please share any comments you might have or if you’d like to know more about a particular topic.

Image created using Microsoft Designer, using the term “robot lawyer disappointed with their software”.

Disclosure: Casepoint is an Educational Partner and sponsor of eDiscovery Today

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.