I love it when I can learn a new term in our industry! This article from Jim Gill of Hanzo tells you what frontline industry collaboration apps are and why legal departments need to be aware of them!

The article (No Longer Just Slack & Teams: Why Legal Departments Should Be Aware of Frontline Industry Collaboration Apps) discusses how, when people say “collaboration data,” they’re primarily referring to Slack and MS Teams, mainly because these are the predominant communication platforms used in traditional office settings where people sit in front of computers. However, that’s only one slice of the workforce who are utilizing collaboration applications to streamline processes and foster communication and teamwork.

A new area of growth for collaboration apps is among frontline workers in industries like construction, retail, healthcare, hospitality, and others. Many forward-thinking companies use collaboration apps specializing in these frontline industries to streamline processes and increase security currently managed across disparate channels like email, SMS, employee portals, and physical document binders.

Of course, data from these frontline industry collaboration apps is just as discoverable as data from Slack and Teams. Otherwise, why bring it up here? 😉

So, what are some examples of frontline industry collaboration apps? And what should legal departments do to be prepared for them? You can find out here – it’s only one more click!

So, what do you think?  Were you familiar with the term frontline industry collaboration apps? If not, you are now! 😉 And please share any comments you might have or if you’d like to know more about a particular topic.

Disclosure: Hanzo is an Educational Partner and sponsor of eDiscovery Today

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.