This post from Avansic discusses the most common mistakes firms make when using eDiscovery platforms. How do I know so much about it? I wrote it! 😉

During my time working with clients as VP of Products and Services for an eDiscovery software provider, I saw several mistakes they made in how they used our platform to support their eDiscovery needs. Because of my “Big 8” consulting background (it was so long ago, they were the “Big 8” firms until mergers and attrition reduced them to the “Big 4”), I always took a consultative approach to working with clients and tried to make them aware of the considerations and best practices associated with using the software.

So, I wrote a post that was published on Avansic’s blog about some of the most common mistakes firms make when using eDiscovery platforms that I’ve observed. Here’s one of them:

Not Asking for Help Soon Enough

We all know many people in the legal community are not tech or eDiscovery savvy, but some legal professionals think they are tech savvy and knowledgeable about the “ins and outs” of eDiscovery when they aren’t. They don’t understand the importance of collecting electronically stored information (ESI) in a forensically sound manner to preserve metadata. They don’t understand how to address the anomalies that may occur in the ESI collection.

eDiscovery is messy. There are always data anomalies to address, challenges to handling each type of ESI data source and more. Failing to recognize what you don’t know and asking for help can put you behind in meeting your deadline or even lead to spoliation of evidence for mishandling data. I’ve covered many cases where this has happened. Know what you don’t know and ask for help quickly before making mistakes from which you can’t recover.

So, what are the other most common mistakes firms make when using eDiscovery platforms? And what terrific tool has Avansic developed to help firms avoid several of those mistakes? You can find out on Avansic’s blog here. It’s just one extra click!  😉 Avoid the mistakes so many others have made!

So, what do you think? Have you made any of these common mistakes firms make when using eDiscovery platforms? Please share any comments you might have or if you’d like to know more about a particular topic.

Disclosure: Avansic is an Educational Partner and sponsor of eDiscovery Today

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.