ILTA 2022 Technology Survey

ILTA 2022 Technology Survey Results Released: Legal Technology Trends

Late last week, the International Legal Technology Association (ILTA) released the full ILTA 2022 Technology Survey Results after releasing the Executive Summary last month. Here’s how to get it.

How big is a report with a 17-page Executive Summary? 362 pages! Better have a Snickers bar handy!

As mentioned before, this year’s survey reports the input of 541 firms representing about 26,000 attorneys and approximately 275,000 total users. And (as you can imagine with a 362-page report), there are several sections to the survey, including:

  • Infrastructure
  • Computer Hardware & Operating Systems
  • Office Application Software
  • Document Management System (DMS)/Enterprise Content Management (ECM)
  • Practice Management
  • Business Applications
  • Collaboration
  • Mobile Device Use
  • Security
  • Business Continuity
  • Strategy

For each section of the ILTA 2022 Technology Survey Results, there are multiple questions for which there are responses being tracked. For example, the Infrastructure section has 19 questions. For each question, there’s a graph of results followed by a table with a breakdown of responses by firm size.

For example, within the Infrastructure section, one of the questions asked was:

“Which Video Conferencing Software (Desktop, Laptop, Tablet, Phone) does your firm use?”

The survey results then show the graph with results over the past four years:

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Followed by the table with the breakdown of responses by firm size:

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Make sense?

Here are a few notable results from this year’s survey:

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The percentage of firms pursuing artificial intelligence/machine learning options is going down…not up.

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The growth in the use of Microsoft Teams has skyrocketed in recent years and it’s the leading collaboration solution used by far. Only 7% said they don’t use any collaboration solution.

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A whopping 71% of responding firms don’t assess any technical skills or abilities. Only 2% of responding firms assess eDiscovery skills or abilities.

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Most firms do use a variety of security mechanisms, with multi-factor authentication (MFA) and security awareness training both 90%+!

The ILTA 2022 Technology Survey Results are available here. It’s FREE…if: 1) you belong to one of the member firms who participated in the survey, 2) you are a 2022 ILTA Corporate member, or 3) you are a paid 2022 ILTA365, Silver, Gold, Platinum and ILTAMAX sponsor. For everyone else, it’s available for purchase for $500 for ILTA Members and $800 for non-ILTA members.

So, what do you think? Have you checked out the ILTA 2022 Technology Survey Results? Please share any comments you might have or if you’d like to know more about a particular topic.

All graphs Copyright © International Legal Technology Association

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

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