Considerations for Chat and Collaboration

Considerations for Chat and Collaboration Apps: Information Governance Trends

How we communicate and collaborate has changed dramatically and this post from Cimplifi provides considerations for chat and collaboration apps.

Their latest post in the “Getting the Message” series (Getting the Message: Considerations for Using Chat and Collaboration Apps in the Workplace, available here) discusses several considerations for using these apps that can impact an organization in several ways, long before litigation and potential eDiscovery. In fact, failing to consider regulatory requirements or downstream information requirements can cause issues for the organization that can cost millions of dollars.

One of the most notable considerations is how many apps there are that may be used within your organization. When we talk about chat apps, we think of apps like Snapchat, WhatsApp, and Google Hangouts. When we talk about collaboration apps, we think of apps like Slack, MS Teams, and Zoom. But the reality is that there are many more apps out there than just those few and their capabilities overlap considerably.

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And they do different things. There are tools for Instant Messaging (IM), Project Management, Video Conferencing, Cloud Storage – even Whiteboard and Wiki Tools! Of course, some of the apps do multiple things, which adds to the overlap.

Cimplifi gives examples of each of these types of apps, some of which I hadn’t even heard of! Check out that and three considerations for using chat and collaboration apps in the workplace (including one involving over $1 billion(!) in fines for failures) in their post here.

So, what do you think? What policies does your organization have for how it handles chat and collaboration apps? Please share any comments you might have or if you’d like to know more about a particular topic.

Disclosure: Cimplifi is an Educational Partner and sponsor of eDiscovery Today

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Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.

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