Congrats to ModeOne for the announcement of day-one support and full compatibility for iPhone 16 and iOS 18! Here’s part of the press release, the full release is here!

ModeOne Announces Day-One Support and Full Compatibility for iPhone 16 and iOS 18

Irvine, CA, September 23, 2024 – ModeOne, the leader in targeted, remote mobile data collection, is pleased to announce day one, full, quality-assured support of the new line of Apple iPhone 16 devices following Friday’s hardware release, and the recent software upgrade to iOS 18.

ModeOne’s patented SaaS solution enables remote, same-day collection and analysis of data from smartphones for legal hold, corporate compliance, and internal investigations. As the iOS 18 and iPhone 16 release dates approached, ModeOne, a certified Apple developer, rapidly adapted its framework and tested the new Apple products to remain the only system capable of targeted, truly remote smartphone data collection–with no interruption to service.

“ModeOne continues its commitment to providing industry-leading support and seamless integration, ensuring our clients can meet evidentiary, compliance, and investigation obligations with zero downtime, regardless of the device or operating system being collected,” said Matthew Rasmussen, CEO, ModeOne.

New iOS 18 features ModeOne supports for data collection:

• Schedule and send text messages up to two weeks in the future. To support this new feature, ModeOne’s system now displays the future message the same way Apple will on the iPhone and includes metadata for customers to identify unsent messages that were scheduled to be sent.
• Send and receive RCS (Rich Communication Services) messages. Unlike SMS and MMS, RCS enables sending high-resolution media, typing indicators, and read receipts between iPhone users and Android users. Today, ModeOne fully supports RCS messages on Apple devices, including the metadata identification that a message was sent using RCS versus SMS, MMS, or iMessage.
• Call recording. Only available on iPhone 15 Pro and later models, users can record phone conversations and save the audio recording and transcript to the Notes app. ModeOne supports the collection of iOS Notes data and will be able to discern that a note was a recorded call and when it took place. It is also working on providing the ability to convert and export Notes to a more friendly, reviewable format.

“Organizations can’t always prevent employees from updating their phones to the new operating system or a new phone, which means that companies that don’t have access to ModeOne are at risk. If an organization is under litigation hold and their collection is scheduled for next week, they won’t be able to extract relevant data from their employees’ phones if they’ve prematurely updated,” said ModeOne’s Chief Innovation Officer, Ryan Frye.

When it comes to the various iPhone 16 models and upcoming features such as Apple Intelligence, ModeOne will continue to research, explore and develop ways to access more information available on these new lines of devices.

“Congratulations to the team at ModeOne for being ready to support iPhone 16 and iOS 18,” said Andrew Meinheit, Senior Forensic Consultant at Complete Legal. “We greatly appreciate ModeOne’s dedication, especially in light of the fact that other mobile collection tools have yet to provide a timeline for similar support. Your commitment to staying ahead in the industry is truly commendable.”

As Apple releases subsequent updates to iOS 18 (i.e. iOS 18.1), ModeOne will be actively monitoring, performing hands-on testing, and updating its framework to provide immediate compatibility with all of Apple’s latest products––ensuring attorneys, cybersecurity experts, corporate compliance officers, and eDiscovery professionals can successfully do their jobs. For more information, visit www.modeone.io.

Congrats again to ModeOne for the announcement of day-one support and full compatibility for iPhone 16 and iOS 18! Impressive!

So, what do you think? Please share any comments you might have or if you’d like to know more about a particular topic.

Disclosure: ModeOne is an Educational Partner and sponsor of eDiscovery Today

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.