Today, the International Legal Technology Association (ILTA) released the full ILTA 2024 Technology Survey Results. Here are a few highlights.

It’s a big report once again at 335 total pages, with a 17-page Executive Summary, slightly higher than last year’s 323 and 17 pages respectively.

This year’s survey reports the input of 536 ILTA member firms representing about 138,000 attorneys and approximately 271,000 total users. As you can imagine with a 335-page report, there are several sections to the survey, including:

• Infrastructure
• Computer Hardware & Operating Systems
• Office Application Software
• Document Management System (DMS)/Enterprise Content Management (ECM)
• Emerging Technologies
• Practice Management
• Business Applications
• Collaboration & Communication
• Security
• Strategy

For each section of the ILTA 2024 Technology Survey Results, there are multiple questions for which there are responses being tracked. For example, the Infrastructure section has 20 questions. For each question, there’s a graph of results followed by a table with a breakdown (typically) of responses by firm size.

For example, within the Emerging Technologies section, one of the questions asked was:

“Is your firm using generative AI tools (ChatGPT, Dall-E, Harvey, etc.) for business tasks?”

The survey results then show the graph with results:

Followed by the table with the breakdown of responses by firm size:

So, you can see that 37% of firms are using generative AI this year for business tasks – up from 15% last year. And that the range is from 20% of small firms (under 50 lawyers) to 74% of large firms (700 or more lawyers). Make sense?

Here are five notable teaser results from an eDiscovery, cyber and generative AI standpoint:

• 49% of respondents are looking to use Generative AI for litigation support, eDiscovery and training programs.
• Only 3% of respondent firms conduct skills assessments for eDiscovery. That’s still an improvement over the last two years, when only 2% of respondent firms said they did.
• 56% of respondents said they are either conducting eDiscovery in the cloud or migrating eDiscovery to the cloud within the next 12 months. That’s up from 53% last year, and 47% in 2021.
• 54% of respondents said that the biggest hurdle to adopting or making use of emerging technologies was resistance to change among the users.
• 34% of respondents said they have no official policy regarding the use of ChatGPT/Generative AI (but have issued warnings and ethics tips). Another 26% said their policy is still under development.

The ILTA 2024 Technology Survey Results is available here. It’s FREE…if: 1) you belong to one of the member firms who participated in the survey, 2) you are a 2024 ILTA Corporate member, or 3) you are a paid 2024 ILTA365, Silver, Gold, Platinum and ILTAMAX sponsor. For everyone else, it’s available for purchase for $500 for ILTA Members and $800 for non-ILTA members.

So, what do you think? Are you looking forward to checking out the ILTA 2024 Technology Survey Results? Please share any comments you might have or if you’d like to know more about a particular topic.

All graphs Copyright © International Legal Technology Association

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.