Slack data is difficult to handle in eDiscovery. Damir Kahvedžić of ProSearch discusses supercharging Slack data handling with WorkStream!

In his post titled (wait for it!) Supercharging Slack Data Handling with Workstream (available here), Damir discusses how Slack has very limited export options in its native interface. Admins can apply a date range and if the tenant has the Slack Enterprise license, target a specific user of Slack. But that’s it. Slack then gathers all chats across all channels for that person and exports them as a set of JSON files.

Another problem is that files shared in chats are not included in the Slack delivery. They are only found as URL links with the JSONs. This keeps the export deceptively small. Processing requires following the links and downloading a copy of the file during processing. It is not unusual for a delivery to take days to complete and balloon in size ten-fold due to all the downloaded attachments.

So, what’s WorkStream? It’s the home-grown solution from ProSearch that natively supports the handling of Slack datasets. It accounts for these issues and ensures that data is processed accurately and quickly. The latest WorkStream release has added the ability to defer the downloading of attachments until later in the WorkStream workflow, making it very flexible in how it can handle data.

So, what scenarios can WorkStream support? Find out here, it’s just one click! No downloading required! 😉

So, what do you think? Are you familiar with WorkStream? You are now! 😉 Please share any comments you might have or if you’d like to know more about a particular topic.

Image created using GPT-4o’s Image Creator Powered by DALL-E, using the term “robot IT professional designing a workflow on the whiteboard”.

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