Open records requests (ORR) are yet another use case for eDiscovery workflows. Here’s a guide from S2|DATA for open records requests!

For many public agencies, non-profits, and other entities subject to open records requests or FOIA (Freedom of Information Act) requests, the challenge is real: managing complex workflows, ensuring timely responses, and maintaining compliance—all while safeguarding sensitive information. Whether you’re a city government, a school district, or any other organization bound by transparency laws, these records requests require a structured, efficient approach to avoid costly errors and delays.

Depending on the request, the search and retrieval of the files can be highly labor intensive, especially if the request cross-pollinates into several business units, platforms, and data sources. Often, the records might be stored in outdated systems that require manual searches in large volumes of data.

That’s why it’s important to be aware of tips and tricks to simplify the request process. S2|DATA has put together a six-page guide with tips, tricks and best practices for you to consider in conducting open records requests. Check it out here!

So, what do you think? Are you finding open records requests to be challenging? Please share any comments you might have or if you’d like to know more about a particular topic.

Image created using GPT-4’s Image Creator Powered by DALL-E, using the term “robot disc jockey putting a record on a turntable”. See what I did there? 🤣

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