What tools in modern investigations are being used in the frontlines of resolving disputes? CloudNine discusses that in this post!

The post by Rick Clark, titled From the Frontlines of Resolving Disputes: Real Talk on AI (and Not AI) Tools in Modern Investigations (available here), recaps a session from the Masters Conference – New York titled (wait for it!) “From the Frontlines of Resolving Disputes: Bringing the Right Combination of AI (and Not AI) Tools” Moderated by seasoned veterans with experience discussing AI with clients, the panel featured Mike Gaudet, Managing Director, J.S. Held; Ken Feinstein, Senior Managing Director, J.S. Held; Arnold Blair, Discovery Counsel, MoloLamken and David Carney, Partner, Robinson+Cole.

Their message was clear: there is no silver bullet to addressing eDiscovery issues.  Success often comes from striking a balanced approach between traditional methods and modern tools, including AI-powered tools.

“Five years ago, the conversation was: Should we get the phones and chats? Now it’s: We always get the phones and chats,” said Mike Gaudet, summarizing the evolution of data sources in disputes.

Arnold Blair noted that many still forget that short message communications, including texts and messaging apps are discoverable, they  often reveal more candid insights than formal emails. “People are more cavalier in what they say, and that makes it a goldmine for investigators if you can afford to get to it.” The cost and time required to sift through hours of “24-hour document” style reviews have created new pressure on teams to be smarter in how they collect and analyze modern communications.

So, what is AI’s role in modern investigations? What are the factors that go into choosing the right approach? And what trends are on the horizon? Find out here, it’s only one click! The “click” is the only tool you’ll need! 😉

So, what do you think? What do you think are today’s tools in modern investigations? Please share any comments you might have or if you’d like to know more about a particular topic.

Image created using Microsoft Designer, using the term “robot carpenter working on a piece of furniture with tools”.

Disclosure: CloudNine is an Educational Partner and sponsor of eDiscovery Today

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.