Today, the International Legal Technology Association (ILTA) is releasing the full ILTA 2025 Technology Survey Results. Here are a few highlights.
It’s an even bigger report than ever at a whopping 445 total pages, with a 13-page Executive Summary, WAY higher than last year’s 335 pages for the report, but lower than last year’s 17 pages for the summary.
This year’s survey reports the input of 580 law firms representing about 152,000 attorneys and approximately 302,820 total users. As you can imagine with a 445-page report, there are several sections to the survey, including:
- Infrastructure
- Computer Hardware & Operating Systems
- Office Application Software
- Document Management System (DMS)/Enterprise Content Management (ECM)
- Emerging Technologies
- Practice Management
- Business Applications
- Collaboration & Communication
- Security
- Strategy
These are the same sections as last year but obviously expanded in scope based on the increased size of the report overall.
For each section of the ILTA 2025 Technology Survey Results, there are multiple questions for which there are responses being tracked. For example, the Emerging Technologies section (which starts on page 139 of the PDF) has 15 questions. For each question, there’s a graph of results followed by a table with a breakdown (typically) of responses by firm size.
For example, within the Emerging Technologies section, one of the questions asked was:
“Is Your Firm Using/Exploring Generative AI Tools (ChatGPT, CoCounsel, Henchman, Harvey, etc.)?”
The survey results then show the graph with results:
Followed by the table with the breakdown of responses by firm size:
So, you can see that 80% of firms are using/exploring generative AI tools. And that the range is from 63% of small firms (under 50 lawyers) to 100% of large firms (700 or more lawyers). Make sense?
Here are five notable teaser results from an eDiscovery, cyber and generative AI standpoint:
- 52% of respondents are looking to use Generative AI for litigation support, eDiscovery and training programs – up from 49% last year (see graph below).
- For the second straight year, only 3% of respondent firms conduct skills assessments for eDiscovery. That’s after two years at 2% of respondent firms. Glaciers move faster than that. 😉
- 62% of respondents said they are either conducting eDiscovery in the cloud or migrating eDiscovery to the cloud within the next 12 months. That’s up from 56% last year, and 53% in 2023.
- 57% of respondents said that the biggest hurdle to adopting or making use of emerging technologies was resistance to change among the users – up from 54% last year.
- 19% of respondents said they have no official policy regarding the use of ChatGPT/Generative AI (but have issued warnings and ethics tips) – a drastic drop from 34% last year. Another 25% said their policy is still under development.
The ILTA 2025 Technology Survey Results is available here. It’s FREE…if: 1) you belong to one of the member firms who participated in the survey, 2) you are a 2025 ILTA Corporate member, or 3) you are a paid 2025 ILTA365, Silver, Gold, Platinum, Titanium and ILTAMAX sponsor. For everyone else, it’s available for purchase for $500 for ILTA Members and $800 for non-ILTA members.
So, what do you think? Are you looking forward to checking out the ILTA 2025 Technology Survey Results? Please share any comments you might have or if you’d like to know more about a particular topic.
All graphs Copyright © International Legal Technology Association
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