Microsoft Purview offers legal hold features. But Shelley Bougnague of Cloudficient discusses the legal hold gaps to know about with Purview!

As discussed in her post titled (wait for it!) Why Microsoft Purview Isn’t Enough: The Legal Hold Gaps to Know About (available here), Shelley discusses that Microsoft Purview offers basic legal hold features. However, enterprise programs need more. They require governance, evidence, and scale. These needs go beyond just setting a preservation flag in Microsoft 365. Since Microsoft ended the classic eDiscovery experiences on August 31, 2025, organizations must now use eDiscovery (Premium). This change has shown problems with custodian engagement, automation, control across matters, and high-level reporting. The result is more manual work, weak defensibility, and rising hidden costs. 

What Legal Hold Capabilities Does Microsoft Purview Currently Provide?

Current Microsoft Purview legal hold capabilities include:

• Place holds on Exchange, SharePoint, OneDrive, and Teams content
• Create and manage eDiscovery cases (Premium Edition required)
• Send basic hold notices via the Communications tool with simple acknowledgment tracking
• Search and export held content inside Microsoft 365

So, what changed in Microsoft Purview in August 2025? What gaps exist in Purview’s Communications tool? What other shortcomings does Purview have? And what’s the true cost of Purview when you factor in the time to manage the workarounds? Find out here, it’s only one click! No workarounds needed! 😉

So, what do you think? Is your organization finding the new Microsoft Purview challenging? Please share any comments you might have or if you’d like to know more about a particular topic.

Image created using Microsoft Designer, using the term “robot lawyer frustrated with his computer”.

Disclosure: Cloudficient is an Educational Partner and sponsor of eDiscovery Today

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.