What happens when PDF-centric FOIA workflows start to break down? Victoria Cash of Casepoint discusses that in her post here!

In his blog post titled (wait for it!) When PDF-Centric FOIA Workflows Start To Break Down, available here) Victoria discusses how agencies are processing more FOIA requests, but the vast majority still have a request backlog. Several agencies ended up with larger backlogs despite increased processing numbers. 

Part of the problem is how work moves in FOIA environments. Casepoint’s analysis of 68 Chief FOIA Officer Reports found that 35 agencies showed signs of fragmented, manual, limited, legacy, or still-maturing technology environments. This is in addition to other stressors like staffing constraints and litigation demands. 

PDFs, emails, and spreadsheets all play a useful role in FOIA. But problems arise when they become the connective tissue between disconnected stages of the process.

Here’s a fact for you: At least seven agency summaries showed that they processed more requests than the prior year, but still ended the year with a larger backlog.

So, where does the problem lie? What causes the fragmentation to get even more expensive? And what should you expect to gain from modernization? Find out here, it’s only one click. You have the freedom to find out the information! 😉

So, what do you think? Are your organization’s workflows as efficient as they could be? Please share any comments you might have or if you’d like to know more about a particular topic.

Image created using Bing Image Creator Powered by DALL-E, using the term “robot working in a US government agency doing work at a computer”.

Disclosure: Casepoint is an Educational Partner and sponsor of eDiscovery Today

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.