eDiscovery technology doesn’t govern coordination. Orchestrated workflows do. Bryant Bell of Exterro discusses why here!

His article titled (wait for it!) eDiscovery Technology Doesn’t Govern Coordination. Orchestrated Workflows Do., available here) discusses how legal teams that add eDiscovery technology tend to measure success by how much data environment can store, process, and retrieve how quickly. That measurement is accurate, but it’s incomplete.

Executing the coordination work that moves a matter forward, confirming custodians, tracking hold acknowledgments, routing approvals, and briefing outside counsel, doesn’t happen inside any single system. It happens between them. Adding platforms that don’t execute work gives overworked legal teams more systems that require manual coordination.

Without orchestrated, governed workflows, operational risk doesn’t disappear; it redistributes. Associates re-enter custodian details on every new matter because no persistent context follows the work, compounding quietly across matter volume until cycle times and outside counsel spend increase to reflect this phenomenon accurately.

So, what’s an overlooked eDiscovery risk? And what are the limits of technology consolidation without coordinated workflows? Find out here, it’s only one click. It’s a really simple workflow to click! 😉

So, what do you think? Does your organization coordinate discovery through orchestrated workflows? Please share any comments you might have or if you’d like to know more about a particular topic.

Image created using ChatGPT, using the term “robot orchestra with the word ‘Workflows!’ on their uniforms.”.

Disclosure: Exterro is an Educational Partner and sponsor of eDiscovery Today

Disclaimer: The views represented herein are exclusively the views of the author, and do not necessarily represent the views held by my employer, my partners or my clients. eDiscovery Today is made available solely for educational purposes to provide general information about general eDiscovery principles and not to provide specific legal advice applicable to any particular circumstance. eDiscovery Today should not be used as a substitute for competent legal advice from a lawyer you have retained and who has agreed to represent you.